Planning and booking your trip
Once you have booked your voyage you will receive a detailed confirmation of your booking from us. Various documents have to be signed and returned to us (by post, fax or e-mail). In some cases a health certificate is required. Before starting your voyage (approx. 3 days) we send you the exact date and time of departure and the terminal you will leave from. Please note when planning your cruise that changes may be made in the timetable at short notice. The shipping lines endeavour to inform their guests as soon as possible but cannot be held liable for changes in dates, etc.
Together with the confirmation of your trip you will receive an invoice for an advance payment of 25% of the total amount due. You will receive the final invoice approx. four weeks before starting your voyage. Payment is due immediately.
The liability of the shipping companies is limited. The regulations of the respective shipping line apply. It is essential to take out overseas health insurance with repatriation cover. Hamburg Süd Reiseagentur G.m.b.H. will be pleased to provide you with information on insurance possibilities.
After receipt of your completed forms and the balance of the invoice amount due we send you the ticket and detailed travel documents approx. 10 days prior to the start of your cruise.
Passport and visa regulations
Passport and visa regulations vary according to the route travelled. The person travelling is responsible for observing the formalities. The visa information we provide with the respective descriptions of cruises is always of a non-binding nature. Legally binding information on visas can be provided by the responsible embassies or consulates of the countries concerned!
The officers and crew are of various nationalities. English is the usual language on board.
Health requirements vary from route to route. The person travelling is responsible for observing the formalities and should find out in good time about the necessary infection and vaccination protection as well as any other prophylactic measures called for.
There is no doctor on board the freighters. Please ask your doctor to check that your state of health is suitable for a freighter cruise. On request we can send you a blank form to be used to certify your health.
Shipping lines have different age limits (approx. 6 – 79 years of age). You can find out about any special regulations from your Hamburg Süd Reiseagentur G.m.b.H.
Hamburg Süd Reiseagentur G.m.b.H. is not the organiser of these cruises, but acts as an agent vis-à-vis the person travelling. The relevant passenger conditions of the shipping line where the voyage is booked apply.